- Get rid of annoying pop ups.
- Improve the performance of your computer.
- Activate parental control features.
- Arrange your Internet security to block pop ups.
Dell™ Products "How To Usage"
- Desktop Computers
- Notebook Computers
- Modems
- CD/DVD Drives
- Video Cards
- CD/DVD Writers
- USB Memory
- Key Data Backup
- 3rd Party Products
"Installation, Setup and Downloading Pictures"
- Digital Camera connected to Dell PC
- Printers connected to Dell PC
- Optical Mouse Wireless Keyboard and Mouse
Office/Home Networking* Setup and Troubleshooting
- Wireless Router Setup
- Router setup (wired)
- Printer Setup
*An office/home network setup is defined as connectivity of two Dell PC's and one printer.
Operating Systems Support
- Help installing, upgrading and setting up XP operating systems not purchased with your Dell PC.
- Help with maintenance and "how to" support
- RE-installations as needed to resolve Spyware or Virus issues
Software Application Installation and basic "How To" usage
- MS Word
- MS Works
- MS Excel
- MS Access
- MS Publisher
- MS PowerPoint
- MS Project
- MS Visio
- MS Front Page
- Adobe Acrobat Reader
- Windows Media Player
- Roxio Easy CD Creator
- Windows XP -
- My Music
- Dell Jukebox
Internet Access and Email Support
- E-Mail Service setup/tutorial
- Netscape Navigator
- MS Internet Explorer
- MS Outlook
- MS Outlook Express
Software Installation
- Dell On Call can assist you with the basic installation of most 3rd party software.
Items Not Supported by Dell On Call
- Dell Hardware Repair or Replacement
- Servers and non-home Network Operating Systems
- Systems Operated by Windows 2000 and older
- Other Manufacturer PC's
